The company takes emotional value as its strategic core and builds a full-scenario emotional solution system. Relying on its self-developed emotional computing engine, it conducts in-depth analysis and dynamic modeling of multi-dimensional emotional data such as user voice, behavior, and environment through multi-source data fusion technology, empowering AI systems to actively perceive and predict users' potential needs and establish a preventive emotional care mechanism.
For family scenarios, the company innovatively launches the "Emotional Connection Plan": through AI terminal devices, it conducts structured collection and intelligent analysis of family member interaction data (such as communication frequency, common activity trajectories, etc.), generates a visual family emotional map and exclusive emotional profiles, and helps family members deepen emotional cognition and optimize communication patterns.
For enterprise customers, the company builds an intelligent customer service emotional management system. Based on real-time emotional recognition technology and customer service process automation (RPA) capabilities, it accurately captures and conducts semantic analysis of emotional fluctuations during customer inquiries, simultaneously generating personalized service strategy suggestions. This empowers customer service teams to achieve an upgrade transition from "standardized response" to "intelligent emotional service," significantly enhancing customer experience satisfaction and brand loyalty.
In the era of artificial intelligence reshaping human lifestyles, Shanghai Doumao Engine Technology Service Co., Ltd., with its forward-looking strategic vision and profound technical expertise, has become a pioneer in the AI field that focuses on emotional value. The company is committed to breaking down the barriers between technology and emotion, so that smart devices are no longer just cold tools, but "intelligent confidants" that can perceive emotions, provide companionship, and convey warmth.
The company boasts a decade of industry accumulation, and its development journey serves as a progressive chronicle of technological innovation. In its early days, the company delved deeply into the field of third-party payment, establishing long-term and in-depth collaborations with leading payment enterprises in first-tier cities such as Beijing, Shenzhen, and Shanghai.
It persistently pursued research in key technologies like payment security encryption, high-concurrency transaction processing, and distributed system architecture. These endeavors not only amassed vast experience in massive data processing and complex scenario applications but also forged a core technical team that combines innovative thinking with engineering prowess, laying a solid foundation for the subsequent AI transformation.
